Shipping Info

COVID SHIPPING UPDATE: It has come to our attention that the South African post office, while currently accepting post, is not sending via air but only via sea which is taking from 3-6 months for some parcels.

Due to this, we will be sending a box with DHL to the United Kingdom every 6 weeks with all orders to be posted onwards from there.

This will significantly impact our usual shipping times so please factor in at least 10-16 weeks for delivery of parcels.

The post to Australia and New Zealand remain closed to South Africa.

Shipping is a flat-rate of $2.95 to the USA, UK and Western Europe. 

Orders are usually processed within 3-7 working days.

Once shipped, items to the USA, UK and Western Europe take an average of 2 - 4 weeks to arrive (please note, this is just an average and can take up to 2 months depending on holidays and delays at customs). Over holiday periods please factor in at least 2 months for post to arrive in order to avoid disappointment.

Once a parcel has shipped, it is completely out of our control how long it will take to arrive, so please be patient with us - we are entirely dependant on the good folks at the postal services.

Please note, we will not offer refunds or replacements until at least 2 months have passed with a parcel not arriving.

Should we refund you and the parcel subsequently arrives, please contact us to process payment again, or if you no longer wish to keep the buttons, please return them to us by post and let us know you have done so.